Responsibilities
Michelle Leighton serves as a claims advocate for her clients in all aspects of the claim process to ensure claims resolutions are in our client’s best interests. She also works with her clients to develop and implement internal claims management programs and provides technical expertise and support on claims-related matters.
Background
Prior to joining Conner Strong & Buckelew, Leighton was Vice President of Claims for The Graham Company. She provided leadership and strategic direction to their Claim Services Department. Her dedication earned her positions on Graham’s Leadership Group, the Management Committee and the Board of Directors. Within these leadership roles she was involved in strategic planning and policy making to advance the company in all aspects of agency management. Concurrent with her management responsibilities, she spent her career as a Senior Consultant, where she managed and designed claims management programs for their larger more complicated accounts for a variety of business sectors with notable expertise in Governmental Entities and Owner Controlled Insurance Programs (OCIPs).
Education
Temple University – Bachelor of Business Administration in Human Resources Administration
Professional Designations
Associate in Claims (AIC)
